Refund policy
When refunds apply for DayZ cheat access, and when BattlEye bans or user error are excluded.
Eligible refund reasons
Refunds may be considered when a license key was never delivered, a duplicate charge occurred, or the product listed at checkout does not match what was provisioned. Contact support with your transaction ID and purchase email.
BattlEye bans, voluntary account closures, or user misconfiguration are generally not refundable. Cheat products carry inherent enforcement risk disclosed on the FAQ and blog before purchase.
Non-refundable situations
Successful delivery of a working DayZ cheat loader for the advertised period is usually non-refundable even if you stop playing or receive a game ban. HWID resets follow the limits described in the FAQ.
Chargebacks filed after successful delivery may result in permanent suspension from future purchases across affiliated services.
How to request a refund
Open a support ticket with your order ID, date, product name, and a factual description of the issue. Screenshots of portal errors help; rage messages without technical detail delay resolution.
Approved refunds are processed through the original payment method when possible. Processing times depend on the payment provider and may take several business days.